Website support
Website help, without the hold music.
Updates, fixes and ongoing care for small businesses, handled by a local team that answers. Send us your list and we'll look after the rest, so your website keeps working as hard as you do.
Who we help
Small businesses and organisations across the Blue Mountains and Western Sydney who want a website that just works, without the cost of employing their own web person. Whatever your site is built on, we can probably help.
Platforms we build on and support
- WordPress
- Elementor
- Divi
- WPBakery
- Webflow
- Shopify
- Wix
- Squarespace
Hosting and tools we use
- GitHub
- Cloudflare
- ChemiCloud
Businesses we work with
- Tradies and builders
- Allied health and wellbeing practices
- Cafés, retail and hospitality
- Community groups and not-for-profits
- Artists, makers and creatives
- Professional services
- Local tourism and accommodation
What we handle
From a single typo to a brand new shop, it all goes on the same list.
Quick updates
- New pages and sections
- Text, prices and team changes
- Swapping images and galleries
- Menus and footer links
- A landing page or banner for an upcoming event
- Email subscriber forms
Care and maintenance
- Software and add-on updates
- Broken link and form checks
- Backups and security scans
- Blog posts uploaded for you
- Visitor stats set up and checked
- Moving your site or domain name for you
Improvements
- Pages for an event or offer that turn visitors into enquiries
- Booking, enquiry and payment forms
- Linking your site to your mailing list, customer records or shop
- Fixes so your site loads faster, works for everyone and shows up on Google
- Design refreshes, section by section
Bigger projects
- A full website rebuild
- Adding an online shop
- Members-only or course areas
- Moving off an old website system
How it works
- 01
Send your list
Email us what you want changed. Screenshots and rough notes are fine.
- 02
Get a clear quote
We tell you what it involves and what it costs before anything starts.
- 03
Say go
Approve the quote and we book the work in.
- 04
We do the work
Changes are made carefully, with a backup taken first.
- 05
Test and hand back
We check it on phone and desktop, then show you what changed.
Why hand it over?
Your time back
No more lost evenings wrestling with your website's editor. Hand over the list and get on with running your business.
One team that knows your site
The same small team designs, builds, hosts and looks after it, so nothing gets lost between suppliers.
Nothing breaks quietly
Updates, backups and checks happen on a schedule, so problems are caught before your customers find them.
Sites we look after
A few of the businesses we design for, host and keep running.
website support questions
Can't see your question? Get in touch and ask.
Three ways to start
Let's get your site sorted
Talk it through for free, book an hour of expert advice, or send us your list for a quote. Whatever suits you.